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Step-by-Step Guide
01
Start a New Claim
From your dashboard, click "Start New Claim" and select your claim type (Residential or Commercial).
02
Provide Incident Details
Tell us what happened, when it occurred, and the type of damage (water, fire, storm, etc.). Our AI will guide you through relevant questions based on your situation.
03
Document Damage
Upload photos/videos of the damage. Our AI will analyze them for completeness and provide suggestions for better documentation.
04
Review & Submit
Verify your information and submit your claim. You'll get a claim number immediately and can track progress in real-time.
05
Track Progress
Monitor your claim status in real-time from your dashboard. Get notifications about adjuster assignments, inspections, and settlement offers.
Required Documentation
Proper documentation is crucial for a successful claim. Here\'s what you\'ll need to gather:
Policy number and insurance company information
Date and time of incident with detailed description
High-quality photos/videos of all damage from multiple angles
Police report (if applicable for theft/vandalism)
Inventory of damaged items with purchase dates and values
Receipts for damaged items when available
Repair estimates from licensed contractors (for significant damage)
Additional Living Expenses receipts (hotel, meals, etc.)
Pro Tips for Faster Processing
- File within 72 hours of damage for fastest processing
- Use our mobile app to document damage immediately after it occurs
- Take photos from multiple angles with good lighting
- Keep all receipts and documentation organized
Ready to File Your Claim?
Get started with ClaimNova today and experience the easiest way to file insurance claims.