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Last updated: November 2025
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This notice explains those rights and how to exercise them.
Rights Under CCPA
California residents have the right to:
- 1
Right to Know
Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
- 2
Right to Delete
Request deletion of your personal information, subject to certain exceptions such as legal compliance requirements.
- 3
Right to Opt-Out
Opt out of the "sale" of your personal information. Note: ClaimNova does not sell personal information in the traditional sense.
- 4
Right to Non-Discrimination
Not be discriminated against for exercising your CCPA rights. We will not deny services, charge different prices, or provide different quality of service.
- 5
Right to Correct
Request correction of inaccurate personal information we maintain about you.
Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, address, IP address | Yes |
| Commercial Information | Insurance claims, service purchases | Yes |
| Internet Activity | Browsing history, interactions with our site | Yes |
| Geolocation Data | Property location for claims | Yes |
| Professional Information | Insurance policy details | Yes |
| Sensitive Personal Information | Account login credentials | Yes |
How to Exercise Your Rights
You can submit a request to exercise your CCPA rights by:
- Emailing us at privacy@claimnova.com
- Using the "Do Not Sell My Personal Information" link in our footer
- Contacting us through our website contact form
We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.
Response Timing
We will respond to verifiable consumer requests within 45 days. If we need more time (up to 90 days total), we will inform you of the reason and extension period in writing.
"Do Not Sell My Personal Information"
ClaimNova does not sell personal information in the traditional sense. However, under CCPA's broad definition of "sale," certain data sharing activities may qualify. You can opt out of any such sharing by contacting us at privacy@claimnova.com.
Contact Information
For questions about this notice or to exercise your CCPA rights:
Have questions about your California privacy rights?
Our team is here to help with any CCPA-related inquiries.