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Documentation Guide
Documentation Tips for Insurance Claims
Proper documentation is crucial for a successful claim. Follow these expert tips to ensure your claim is processed quickly and accurately.
Photo Documentation Best Practices
DO
- Take clear, well-lit photos from multiple angles
- Capture both wide shots and close-ups of damage
- Include photos showing the context/location of damage
- Date-stamp your photos if possible
- Take videos showing the full extent of damage
- Document damage immediately after it occurs
- Use a measuring tape to show scale of damage
- Include close-ups of serial numbers and model numbers
DON'T
- Don't take blurry or dark photos
- Don't only show damage without context
- Don't wait days/weeks to document damage
- Don't discard damaged items before documenting
- Don't edit or filter photos
- Don't forget to photograph water damage from multiple angles
- Don't overlook documenting pre-existing conditions
- Don't skip documenting undamaged areas for comparison
Required Documentation Checklist
Ensure you have all these essential documents before submitting your claim:
Policy number and insurance company information
Date and time of incident with detailed description
Photos and videos of all damage from multiple angles
Receipts for damaged items when available
Inventory of damaged items with purchase dates and values
Police report (if applicable for theft/vandalism)
Repair estimates from licensed contractors
Additional Living Expenses receipts (hotel, meals, etc.)
Medical bills (if personal injury occurred)
Correspondence with insurance company
AI Documentation Assistant
Use our AI assistant to review your documentation before submission. It will identify missing items and quality issues with 95% accuracy.